Dedicated service providers
. All our Account Managers are non-commissioned. That means they provide you with unbiased recommendations and support. They’ll interpret both your cost and usage data, and make all necessary changes to be certain your costs are as low as possible. All while ensuring the level of service is meeting your needs.
Easy service requests.
Your Account Manager is your one-point of contact for all requests from service to hardware to reports. You’ll never have to call the carrier and be put on-hold again. Reports can also be viewed on the client portal.
Employee Training Sessions
Detailed Online Reporting
HPCI uses sophisticated technology to analyze each bill on a monthly basis, and identify where any inefficiencies can be optimized. This process ensures your usage and costs are always aligned with the most competitive plans available from your provider. So, you’re not paying for services you don’t need or use.
Wireless providers consistently make errors on their monthly bills. By combining calculation/usage errors with our detailed client ticket database, we can successfully challenge your provider and recover those lost dollars that are deservedly yours.
How we find lost dollars
HPCI’s detailed ticket tracking system allows our Wireless Account Managers to record, report, and act on your behalf. All activity on your account is tracked including: new lines, roaming packages, service requests, and rebate requests. Quarterly and annual summary reports are provided. We’ll also audit each employee to ensure their usage is in-line with your wireless usage policies.
Save on handsets.
Whenever you add, suspend, delete or upgrade a handset, we’ll manage all contact with your carrier and dealers to ensure all devices are procured at the best possible rate and terms. Unless unused, broken or abandoned devices are properly managed, they become a drain on operating capital, being dismissed and replaced. HPCI eliminates unnecessary purchases.
Keeping your key employees up to date on best wireless practices can help to control costs. Our team of experts is available for Lunch & Learns and other training sessions.
Reduce roaming costs.
When your employees are on the go, we can provide “Just in Time” text or online travel request services. We’ll ensure your plan has the appropriate travel package before your plane lands.
Save up to 50%.
HPCI provides wireless accessories discounted an average of 25%, with many up to 50% off. Unlike most retail stores, HPCI provides specialized equipment for field services and rugged equipment protection. In addition to cases and consumer-focused items, we carry signal enhancement, security and privacy products
In-house wireless managers control costs the best they can with the information carriers provide. But carriers won't proactively provide options to reduce your costs. HPCI will give you those options.
#114, 7710 - 5th Street SE
Calgary, Alberta T2H 2L9
Toll Free: 1-888-244-0822